User Service Agreement

Introduction

Welcome to the AI model training convergence acceleration, compute performance testing, compute resource optimization SaaS, and API services provided by this platform.

This User Service Agreement is entered into by and between Beijing Qingyan Zhijing Technology Co., Ltd. (the platform provider, “we”, “us”, or “our”) and all enterprises, institutions, and individual users who register, log in, recharge, or use the platform services (“user” or “you”). This agreement is legally binding.

By completing account registration, identity verification, API calls, or training and testing task submission, you confirm that you have read, understood, voluntarily agreed to, and accepted all terms of this agreement. If you do not agree with any term, please stop using all platform services immediately.

The platform currently provides AI model training acceleration and testing services only, and does not currently provide model inference services.

1. Scope of Services

1. The platform is a professional AI compute optimization SaaS platform that provides AI model training convergence acceleration, testing, and intelligent compute resource optimization services through API interfaces.

2. All platform services are technical assistance tools intended to improve model training efficiency and reduce compute costs. We do not guarantee a uniform or fixed optimization result. Actual results may vary due to model architecture, datasets, and parameter configurations.

3. We may adjust service rules due to technology iteration, feature upgrades, or compliance requirements. Adjustments take effect after publication on the official website, without separate individual notice.

4. You are solely responsible for the legality, authenticity, completeness, and intellectual property compliance of models, operations, and outputs generated through your use of the platform or APIs. The platform provides compute tools only and does not assume responsibility for content review or content compliance.

2. Account and API Access Management

1. You must provide true, accurate, and valid identity information during registration. Enterprise users warrant that they are duly authorized to use the services on behalf of the enterprise and assume responsibility accordingly. We may conduct identity verification as required by law and may restrict service access before verification is completed.

2. You are responsible for keeping account passwords, API keys, and access credentials secure. All calls, tasks, and billing activities initiated through your credentials are deemed to be performed by you and are your responsibility.

3. Malicious registration, bulk registration, scripted API scraping, lending or sharing accounts, maliciously occupying compute resources, and high-frequency abnormal requests that interfere with platform operations are prohibited. We may rate-limit, freeze, or suspend abnormal accounts.

4. To protect service stability and allocate compute resources fairly, we may set QPS limits and concurrent task limits for individual accounts. Such limits may be adjusted under operational security policies without separate prior consent. You are responsible for any impact caused by exceeding these limits.

5. You must promptly update reserved phone numbers, email addresses, and other contact information. Notices, bills, and operational reminders sent to outdated contact information are deemed validly delivered, and we are not responsible for delays caused by invalid contact information.

6. You may request account cancellation according to platform rules. After cancellation, the account cannot be restored, and user data will be processed according to law.

3. Billing and Settlement

1. At the current stage, online recharge and payment functions may be provided according to platform configuration. Pricing, usage calculation, and settlement cycles may also be agreed separately in commercial contracts or order confirmations.

2. Fees corresponding to training, testing, plugin acceleration, or compute resources actually initiated and consumed by the user are deemed consumed and are non-refundable.

3. For prepaid principal that has not yet been consumed, refund handling is subject to platform rules, payment provider requirements, invoicing status, and applicable law. Bonus amounts, promotional credits, and other gifts are not refundable assets.

4. If corporate payment account information, payment remarks, or invoicing materials are required, please request them through the platform's customer service or business contact channels. Complete bank account information is not publicly disclosed in this agreement.

5. We may update billing models, including prepaid balance and pay-as-you-go deduction rules, after obtaining required business qualifications or completing business adjustments. Updated billing rules take effect after publication on the official website.

6. If fees are overdue or the account balance is not positive where required for plugin use, we may suspend API calls, plugin startup, tasks, or other services.

4. Compliant Use

1. You warrant that all models, data, code, files, and other content uploaded by you are lawful and compliant, do not violate national laws and regulations, and do not infringe any third-party intellectual property, trade secrets, or lawful rights.

2. Software, tools, interfaces, algorithms, and technical documents provided by the platform are limited to your internal business and testing use. Copying, distribution, sublicensing, external commercialization, or redistribution beyond the authorized scope is prohibited.

3. Using platform compute resources for cyberattacks, virus distribution, illegal intrusion, reverse cracking, illegal mining, malicious cheating, or other illegal activities is strictly prohibited.

4. If you violate service rules, we may suspend tasks, restrict API access, freeze or suspend your account. You must fully compensate the platform and third parties for losses caused by your violation.

5. Some platform components are developed based on open-source software. We comply with the applicable open-source licenses. We are not liable for task failures or program errors caused by compatibility defects, security vulnerabilities, or version adaptation issues of open-source components themselves.

5. Intellectual Property and Use Restrictions

1. All technical achievements provided by the platform, including software, tools, code, algorithms, technical solutions, interface designs, and system architecture, are exclusively owned by the platform provider, including software copyrights, patents, trade secrets, and technical know-how.

2. This agreement grants you only a limited, non-exclusive, non-sublicensable right to use the services internally. No intellectual property transfer, co-ownership, or exclusive license is created.

3. You must not reverse engineer, decompile, disassemble, tamper with, crack, copy, reproduce, or otherwise reverse-develop platform technical achievements.

4. Business data and test reports generated by you during service use, excluding the platform's core technology, belong to you. You may not use platform service results to develop or operate competing products or services.

6. Confidentiality

1. You must keep non-public algorithm logic, core parameters, technical solutions, API documentation, tools, and other technical secrets of the platform strictly confidential. Such information may be accessed only by necessary internal personnel and may not be disclosed or provided to any third party without our written consent.

2. We will keep your uploaded model data, materials, and information confidential. Except where lawfully requested by judicial or regulatory authorities, we will not disclose, commercialize, or externally transmit such information without authorization.

3. Each party is independently responsible for confidentiality breaches caused by its internal personnel or cooperation partners.

4. Confidentiality obligations remain valid after account cancellation, service termination, expiration, or rescission of this agreement.

7. Destruction and Retention of Materials

After service termination, account cancellation, or end of cooperation, you must immediately stop using all platform technical materials and delete or destroy all locally retained platform tools, caches, backups, logs, copies, and related materials. Unauthorized retention, reuse, or distribution is prohibited.

8. Service Availability and Disclaimers

1. We use commercially reasonable efforts under general internet technology standards to maintain service availability, but do not expressly or impliedly guarantee uninterrupted, error-free, or fault-free services.

2. We are not liable for temporary interruption or fluctuation caused by factors beyond our control, including carrier network failures, public network instability, cloud infrastructure maintenance, system upgrades, natural disasters, policy changes, or force majeure.

3. You are solely responsible for failures or deviations caused by your own model architecture defects, dataset quality issues, parameter errors, code bugs, overload calls, or unauthorized request logic changes.

4. All test metrics, training acceleration data, and optimization evaluation reports issued by the platform are technical research references only and do not constitute the sole basis for commercial acceptance, launch delivery, settlement, or audit decisions.

5. To the maximum extent permitted by law, we are not liable for indirect losses, expected profit losses, business interruption losses, goodwill losses, or downstream contract breach losses.

9. Service Changes, Suspension, and Termination

1. We may temporarily suspend services for security maintenance or version upgrades. Routine maintenance will be announced through the official website or system messages where practicable.

2. If you commit serious breaches such as infringement, disclosure of secrets, unauthorized commercialization, malicious traffic abuse, or illegal use, we may unilaterally terminate services and permanently suspend the account. Remaining credits may not be refunded where rules or law so provide.

3. After termination, you must continue to comply with confidentiality, intellectual property, and material destruction obligations.

10. Liability for Breach

1. Violation of intellectual property, confidentiality, compliant-use, or material destruction obligations constitutes a serious breach.

2. The breaching party must compensate the non-breaching party for all direct and indirect losses, including reasonable attorney fees, litigation fees, preservation fees, appraisal fees, travel expenses, and other enforcement costs.

3. If the platform unlawfully discloses user confidential data, it will assume corresponding liability according to law.

11. Updates and Delivery

1. We may update this agreement according to laws, regulations, and business iteration. Updated terms take effect after publication on the official website. Continued use of the services constitutes acceptance of the updated agreement.

2. This agreement constitutes the complete agreement between the parties regarding the services and supersedes all prior oral or written intentions. Amendments are subject to the version published by the platform.

3. Platform announcements, billing notices, and operational reminders are deemed validly delivered when sent through the website, in-app messages, SMS, or email.

12. Governing Law and Dispute Resolution

Any dispute arising from or related to this agreement shall first be resolved through friendly negotiation. If negotiation fails, either party may file a lawsuit with the competent people's court in Beijing Economic-Technological Development Area, Beijing.

Beijing Qingyan Zhijing Technology Co., Ltd.

Last updated: June 10, 2026